Concurrent Managers not Starting
Issue In one of our PROD environment, concurrent manager stopped working all of a sudden. No recent changes were made. We tried bouncing the CM, no help. We take a bounce on MT services, still the issue is not solved. Troubleshooting Checked the CM status from backend. All the managers are down, except a few. From the above it is evident that Internal Manager is not down. Even when we bounce the CM, it doesn't go down. So decided to drill down on Internal Manager. As a first step, checked the log of this particular manager. Generally it seems that the manager is still active but from the log it is clear that it has been terminated. Now the issue is clear, since it cannot go down, it cannot be restarted, hence all the managers are down. So decided to run the CM Recovery. Below are the step by step process to run CM Recovery in R12.2. The same can be followed for R12.1 as well. Running CM Recovery Wizard is an approach to clear the errors upon bringing back the Internal manager up. ...